1. What services does Secure InMotion provide?

Secure InMotion offers fully managed IT services, cybersecurity protection, cloud solutions, network management, data backup & recovery, and IT consulting. We act as your outsourced IT department, ensuring your technology runs smoothly and securely.

2. What areas do you serve?

We proudly support businesses throughout the greater Santa Clarita Valley, including Valencia, Saugus, Newhall, Canyon Country, Stevenson Ranch, and surrounding communities. Remote services are available for clients outside the area as well.

3. What is a Managed Service Provider (MSP)?

An MSP is a company that proactively manages your IT systems, networks, and cybersecurity. Instead of waiting for problems, we prevent them through 24/7 monitoring, IT support, maintenance, security updates, and strategic planning.

4. Do you support small and medium-sized businesses?

Yes. We specialize in SMBs and growing companies in and around Santa Clarita that need strong, reliable IT without hiring an in-house team. Our solutions scale as you grow.

5. How does your pricing work?

We offer flexible pricing designed to fit your business needs:

• Flat-rate monthly Managed IT Services for ongoing support and 24/7 management

• Hourly IT Services for one-time help, projects, or as-needed support

This gives you the freedom to choose what works best—predictable monthly costs or pay-as-you-go assistance. No surprise fees and no hidden charges.

6. Do you offer 24/7 support?

Yes. We monitor systems around the clock and provide support to keep your business running smoothly. Critical issues are addressed immediately.

7. Can you help if I already have an internal IT team?

Absolutely. We can partner with your in-house IT professionals to handle security, monitoring, projects, or helpdesk overflow. Think of us as an extension of your team.

8. How do you protect my business from cyber threats?

We use a layered security approach including:

• Endpoint protection

• Firewall & network security

• Email security

• Ransomware defense

• Regular security patching

• Employee security awareness training

• Continuous monitoring

Our goal is to reduce risk and keep your business protected.

9. What happens if my business gets hit with ransomware or data loss?

Secure InMotion provides full data backup & disaster recovery solutions. If an incident occurs, we restore your systems quickly to reduce downtime and data loss.

10. Do you handle cloud migrations?

Yes. We support migrations to Microsoft 365, Google Workspace, cloud servers, cloud backups, and hybrid environments. We ensure the process is smooth, secure, and with minimal disruption.

11. How quickly can you begin services?

Most onboarding processes begin within 3–5 business days after agreement. This includes setting up monitoring tools, improving security configurations, and optimizing IT workflows.

12. What industries do you work with?

We work with a wide range of industries in the Santa Clarita Valley and surrounding regions, including:

• Professional services

• Healthcare

• Finance

• Real estate

• Law firms

• Manufacturing

• Retail

• Nonprofits

If your business relies on technology, we can support you.

13. Do you provide project-based or one-time services?

Yes. In addition to managed monthly plans, we offer hourly IT services for one-time needs such as troubleshooting, upgrades, system setup, security improvements, and more.

14. How do I get started?

Just schedule a consultation or contact our team. We’ll discuss your current IT challenges, assess your needs, and provide a clear plan and quote.